Transform Your E-commerce Customer Experience with AI
Boost conversions, reduce cart abandonment, and deliver exceptional customer support 24/7 with Nexvio's AI-powered customer service platform designed specifically for e-commerce businesses.

Your Pain
Mid-night tickets
Customer queries arriving at all hours
Rising CAC
Customer acquisition costs increasing
Staff burnout
Team overwhelmed with repetitive queries
Our Promise
Lower support costs
Automated resolution reduces operational expenses
More revenue from support
Turn support into a revenue driver
Reduced first response time
Instant AI-powered responses 24/7
Built for E-commerce Success
Every feature designed to increase conversions and customer satisfaction
Cart Abandonment Recovery
Proactive AI agents that engage customers before they leave, reducing cart abandonment by up to 35%.
Order Tracking & Updates
Automated order status updates and tracking information, reducing support tickets by 60%.
Smart Product Recommendations
AI-powered product suggestions based on browsing behavior and purchase history.
Multilingual Support
Support customers in 95+ languages, expanding your global reach effortlessly.
Returns & Refunds
Streamline returns processing with automated eligibility checks and instant refunds.
Analytics & Insights
Deep insights into customer behavior, support trends, and revenue opportunities.
Turn Support Into Your Competitive Advantage
While your competitors struggle with tickets, you'll be building relationships that drive revenue.
- Detect browsing patterns that indicate confusion or frustration
- Offer personalized assistance at critical decision moments
- Reduce bounce rates by up to 40% with timely interventions
- Contextual product recommendations based on support queries
- Automated discount offers for cart recovery
- Average 20% increase in order value through support interactions
- Native integrations with Shopify, WooCommerce, Magento, and more
- Real-time inventory and order data synchronization
- Custom API support for proprietary systems

E-commerce Specific Features
Purpose-built tools that understand your online store's unique needs
Instant Return & Refund Bot
Handles RMA flows end-to-end with automated approval workflows
Real-time Order Tracking
Answers "Where's my package?" instantly with live tracking updates
AI Upsell & Cross-sell
Smart product recommendations that boost average order value by 25%
Multi-language, 24/7
Serve global shoppers in 95+ languages, even while you're offline
Shared Inbox + Analytics
Unified dashboard for human & AI conversations with deep insights
Calculate Your E-commerce Support Savings
See how much you could save by automating customer support with AI
Your Current Costs
With Nexvio AI
AI-handled tickets (80%)
2,000/month
Instant resolution, no human needed
Monthly savings
$17,000
Reduce support costs by 80%
Annual savings
$204,000
Plus increased sales from 24/7 support
Additional E-commerce Benefits:
Customize with your actual numbers for personalized results
Ready to Transform Your E-commerce Customer Experience?
Join 5,000+ online stores already using AI to boost sales
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