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Transform Your E-commerce Customer Experience with AI

Boost conversions, reduce cart abandonment, and deliver exceptional customer support 24/7 with Nexvio's AI-powered customer service platform designed specifically for e-commerce businesses.

E-commerce AI Customer Service

Your Pain

Mid-night tickets

Customer queries arriving at all hours

Rising CAC

Customer acquisition costs increasing

Staff burnout

Team overwhelmed with repetitive queries

Our Promise

80%

Lower support costs

Automated resolution reduces operational expenses

20%

More revenue from support

Turn support into a revenue driver

95%

Reduced first response time

Instant AI-powered responses 24/7

Start 60-Day Free Trial
"Nexvio cut our support workload by 75% in 90 days."

- Laura

CEO , Trendy Store

Built for E-commerce Success

Every feature designed to increase conversions and customer satisfaction

Cart Abandonment Recovery

Proactive AI agents that engage customers before they leave, reducing cart abandonment by up to 35%.

Order Tracking & Updates

Automated order status updates and tracking information, reducing support tickets by 60%.

Smart Product Recommendations

AI-powered product suggestions based on browsing behavior and purchase history.

Multilingual Support

Support customers in 95+ languages, expanding your global reach effortlessly.

Returns & Refunds

Streamline returns processing with automated eligibility checks and instant refunds.

Analytics & Insights

Deep insights into customer behavior, support trends, and revenue opportunities.

Turn Support Into Your Competitive Advantage

While your competitors struggle with tickets, you'll be building relationships that drive revenue.

  • Detect browsing patterns that indicate confusion or frustration
  • Offer personalized assistance at critical decision moments
  • Reduce bounce rates by up to 40% with timely interventions
  • Contextual product recommendations based on support queries
  • Automated discount offers for cart recovery
  • Average 20% increase in order value through support interactions
  • Native integrations with Shopify, WooCommerce, Magento, and more
  • Real-time inventory and order data synchronization
  • Custom API support for proprietary systems
E-commerce Support Dashboard